As a trusted agency partner, Digitalwert® implemented DatoCMS to serve as the central content hub for all text, images, videos, and media assets, ensuring API-first accessibility across all channels. This setup allows Meißener Stadtwerke to efficiently meet publication requirements and keep product information, pricing, and service offerings — spanning electricity, natural gas, e-mobility, district heating, and internet/telephone services — up-to-date and streamlined.
The robust website generator Gatsby forms the foundation of this digital solution, providing exceptional performance, security, and user experience. Together with DatoCMS, Gatsby supports efficient and sustainable content management by enabling resource-friendly reusability of structured data. With this model, Meißener Stadtwerke breaks free from the typical three-year upgrade cycle of traditional CMS platforms, allowing them to fully focus on the digitalization of their processes and customer communication.
The new UX/UI design, based on a fresh corporate identity, is both user-focused and easy to navigate. An interactive district heating map has been added to help users quickly find available service options. Additionally, the FAQ section, structured within DatoCMS, enables the support center to reduce call volume by providing readily accessible answers online.
We are excited to continue supporting Meißener Stadtwerke on their journey towards comprehensive digital transformation, providing a flexible, sustainable, and user-centric platform that enhances both internal efficiency and customer satisfaction.