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Since DatoCMS is a headless CMS, your website's domain and URL structure are typically up to you to define, like example.com/posts. However, your project's "assets" (uploaded files like images and PDFs) are an exception to this rule. Normally, they are hosted on a domain name shared by all our customers.
DatoCMS projects on the Professional and Free plans use the shared domain name www.datocms-assets.com to serve assets to website visitors. The assets are hosted on our cloud storage and cached by our image CDN partner, Imgix, with an example public URL like https://www.datocms-assets.com/205/1603211008-whitefulllogo.png.
Enterprise customers can (optionally) use their own cloud storage and domain name instead, resulting in prettier URLs like https://example.com/images/whitefulllogo.png.
Custom domain names are only available for DatoCMS Enterprise customers, not Professional or Free users. See our plan comparison.
Assets must be hosted on a customer-provided AWS S3, Azure Blob, Google Cloud Storage, or Cloudflare R2 bucket under a separate subscription directly with that cloud vendor, existing or new.
An Imgix Premium Plan with custom SSL is also required. This will also be a separate account you subscribe to directly through Imgix.
This service is included as part of DatoCMS Enterprise plans. However, you may need to separately subscribe to and pay for:
Cloud storage costs with an external provider
An Imgix premium plan with custom SSL
Bandwidth charges to/from the cloud storage (their ingress/egress fees)
Bandwidth charges from Imgix to your visitors (depending on your plan with them)
At this time, we cannot provide custom domain names for assets on our own cloud storage. You must use one of the external storage options and an Imgix premium plan. Please see Requirements above for details.
Your editors' user experience inside the media area should not change. This is a backend configuration change only.
If you already have existing assets (uploaded files) in your media area, we can help you migrate them over to a new storage service.
Nearly all Imgix URL parameters will continue to work as before, with the notable exception of the DatoCMS-specific skip-default-optimizations parameter. Instead, you can specify your own default parameters on your Imgix source.
If you're not already on an Enterprise plan, please see our pricing page for details and then contact our Sales team to sign up.
Then, please choose a cloud storage provider and follow instructions below to set it up as your new Imgix asset source:
Once step 2 is complete, please email support@datocms.com so we can help you finalize the setup.
If anything is unclear, please reach out to us at support@datocms.com for technical assistance. You can also contact our Sales team for inquiries about Enterprise pricing.